Thank you for submitting your answers. Your answers is important for us which can help us to improve for more better.
1. Please share with us your age group.
2. What is your gender?
3. Which store did you recently visit?
4. How would you rate the ambience and atmosphere of the store?
Scale from 1 to 10
5. How would you rate the tidiness and cleanliness of the store?
Scale from 1 to 10
6. How appealing is the choice of products?
Scale from 1 to 10
7. How appealing is the quality of the product versus the price paid?
Scale from 1 to 10
8. How appealing is the style of the products?
Scale from 1 to 10
9. Did you make any purchase?
10. Can you tell us why you have made the purchase?
10. Can you tell us why you never make any purchase?
11. How would you rate the overall shopping experience in the store?
Scale from 1 to 10
12. How would you rate the quality of our customer service experience?
Scale from 1 to 10
13. Are you a Bata Club Member?
14. What suggestions do you have for us to improve for the better?